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CTI Web Store Return Policy

• Returns will be given for defective merchandise only.
• Refund must be requested by email within 30 days of purchase.
• You will receive instructions by email on how to return your product.
• Shipping charges are not refundable.
• Customer must pay to ship the merchandise back.
• There will be a 15% processing fee for all returns.
• Recorded teleclasses are not refundable.